LEGAL & POLICY

Shipping Policy

At OGLEDALO, we aim to deliver your order safely and as quickly as possible, wherever you are in the world.

Last updated: 2026

Policy Highlights

Orders are processed within 1-3 business days after payment confirmation.
We ship to many countries worldwide where checkout is available.
Delivery times vary by region, customs, and local courier services.
Tracking is shared by email where available.

Processing Time

All orders are processed within 1-3 business days after payment is confirmed. During busy periods, launches, or promotions, processing may take a little longer.

Shipping Times

Estimated delivery times may vary depending on your location, customs processing, and local courier services.

These timeframes are estimates only and are not guaranteed.

  • Europe: 5-12 business days
  • North America: 7-15 business days
  • Middle East: 7-15 business days
  • Rest of the world: 10-20 business days

Shipping Costs

Shipping costs are calculated at checkout based on the delivery destination and selected shipping method.

From time to time, we may offer free shipping promotions on selected orders or regions.

Worldwide Shipping

We ship to many countries worldwide. If your country is available at checkout, we currently ship there.

Tracking Information

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, where available.

Customs, Duties, and Taxes

International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. These charges are the responsibility of the customer unless otherwise stated.

Delays

We are not responsible for delays caused by the following factors outside our direct control.

  • customs clearance
  • local postal or courier disruptions
  • incorrect shipping information provided by the customer
  • weather, strikes, or other events outside our control

Incorrect Address

Please make sure your shipping address is correct before completing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us at support@ogledalo.store within 7 days of the expected delivery date. We will do our best to help investigate the issue.

Contact

Email: support@ogledalo.store

Business Name: OGLEDALO

For policy questions, contact support@ogledalo.store.